Prerequisites for installing Internet Explorer nine

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Of import

The Internet Explorer 11 desktop application will exist retired and become out of back up on June 15, 2022 (for a listing of what'southward in scope, meet the FAQ). The aforementioned IE11 apps and sites you employ today tin can open in Microsoft Edge with Cyberspace Explorer mode. Learn more here.

This article helps yous resolve the problem that some prerequisites of Internet Explorer nine can't be installed automatically.

Original product version: Internet Explorer 9
Original KB number: 2399238

When you install Internet Explorer 9, additional software and components are besides installed as part of the process. They are Internet Explorer ix prerequisites. Their details vary, depending on the operating organisation that your computer is running. If some of these prerequisites can't be installed automatically, the Cyberspace Explorer 9 installation process won't cease. In that case, you must manually install the prerequisite software and components that are described later in this article.

Things to consider before y'all go the manual install route

Brand sure that no updates are being installed and that no restart is pending

Internet Explorer 9 might non automatically install prerequisite software and components if one of the post-obit conditions is true:

  • The installation of other updates is in progress.
  • The system is awaiting a restart.

To cheque whether these things are causing the problem, do one of the following steps:

  • In Windows 7, click Outset, click Command Panel, and so click Windows Update.
  • In Windows Vista, click Security in Control Console, and and so click Windows Update.

If an update installation is in progress, let the installation finish earlier you effort to install Internet Explorer 9. If updates have been installed but the system hasn't nevertheless been restarted, restart your estimator before you endeavor to install Internet Explorer 9.

Also notation that if there's a restart awaiting, y'all may receive the following error message:

The updates were non applicative.

Make sure you're not running a prerelease version of Windows

If you're using a prerelease version of Windows, these updates won't install. And you'll receive the updates were not applicative error bulletin. When you lot receive this fault message, make certain that your figurer is running a released, genuine copy of Windows seven or Windows Vista Service Pack 2 (SP2).

If y'all're not sure which version of Windows is installed, follow these steps:

  1. Click Start, type msinfo32 in the Beginning Search or Search programs and files box, then press Enter.

    Screenshot of the Search box, with msinfo32 input.

  2. Locate your operating system next to Bone Name and your system compages blazon next to System Type.

    Screenshot of System Information, highlighting OS name and System Type items.

Manually install the Internet Explorer ix prerequisites

If you've ruled out the automatic installation issues we asked you to consider in the previous section, get ahead and manually install the prerequisite software and components. To practise so, use one of the post-obit methods, as advisable for the operating system you're running.

For Windows seven or Windows Server 2008 R2

  • A functioning and functionality update is available for Windows seven and Windows Server 2008 R2 (KB2454826)

    Download the packages now.

For Windows Vista or Windows Server 2008

  • Data about Service Pack 2 for Windows Vista and Windows Server 2008 (KB948465)

  • Description of the Windows Graphics, Imaging, and XPS Library (KB971512)

  • Platform update supplement for Windows Vista and Windows Server 2008 (KB2117917)

    Annotation

    You lot must install update 971512 before y'all install this update.

Known bug

You lot may receive an error message when you try to install Internet Explorer 9. Installation issues can have diverse causes. For more information about how to resolve these problems, see How to troubleshoot Internet Explorer ix installation bug.